Terms of Service

Effective date: 9 September 2026 · Last updated: 9 September 2026

1. Who we are

istreamophthalmology.com (the “Platform”, “we”, “us”) is operated by HASI, 123/15 Pandian Avenue, New Market Street, Choolaimedu, Chennai 600094, Tamil Nadu, India. You can reach us at support@istreamophthalmology.com. By creating an account or using the Platform you agree to these Terms of Service and to our Privacy Policy and Refund & Cancellation Policy.

2. The service

The Platform provides ophthalmology educational resources for undergraduate and postgraduate learners, including question banks, interactive apps, notes and related materials. Content is provided for study, revision and exam preparation only.

3. Educational purpose — not medical advice

All content is for education and self-assessment. It is not medical advice, is not a substitute for professional clinical judgement, supervision, training, or current guidelines, and creates no doctor–patient relationship. Do not rely on it for diagnosis or treatment of any person. Always verify management against authoritative sources and your institution's protocols. You are solely responsible for any clinical decisions you make.

4. Accounts

• You must provide accurate information and keep your password confidential.
• Your account is personal to you; do not share your login or let others use it.
• You are responsible for all activity under your account. Tell us promptly of any unauthorised use.
• You must be old enough to form a binding contract in India, and the Platform is intended for medical/optometry students and professionals.

5. Free preview and subscriptions

• A free account can preview a limited number of questions per specialty at no cost.
• Paid subscriptions unlock the full content. Current plans are ₹250 per month and ₹2,400 per year, as stated at checkout.
• Payments are processed by our payment partner, Razorpay. Subscriptions renew automatically at the end of each billing period unless cancelled.
• We may change plans or prices; we will give reasonable notice, and changes apply from your next renewal.

6. Cancellation and refunds

You may cancel at any time; your access continues until the end of the paid period. Refunds are governed by our Refund & Cancellation Policy.

7. Acceptable use

You agree not to: share, resell or redistribute the content or your account; copy, scrape, bulk-download, or reproduce the question bank or other materials; reverse engineer or attempt to extract the underlying data; circumvent access controls or the paywall; or use the Platform unlawfully or in a way that harms it or other users.

8. Intellectual property

The Platform and its content are owned by HASI or its licensors and are protected by law. We grant you a personal, limited, non-exclusive, non-transferable licence to access the content for your own learning while your account/subscription is active. All other rights are reserved.

9. Third-party apps and links

The Platform may link to or include third-party tools and services (for example the DocNotes app and our YouTube channel). We are not responsible for third-party content or services, which are governed by their own terms.

10. Availability

The Platform is provided on an “as is” and “as available” basis. We do not warrant that it will be uninterrupted or error-free, and we may modify, suspend or discontinue any part of it.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, or for any clinical, academic or financial outcome arising from use of the Platform. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

12. Indemnity

You agree to indemnify us against claims arising from your misuse of the Platform or breach of these Terms.

13. Termination

We may suspend or terminate accounts that breach these Terms. You may stop using the Platform at any time and delete your account by contacting us.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted here with a new “last updated” date; continued use means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of India. Subject to applicable law, the courts at Chennai, Tamil Nadu shall have jurisdiction.

16. Contact

Questions about these Terms: support@istreamophthalmology.com. See our Contact page.